How does it work exactly with the pole dance subscriptions?
By signing up for a Beginner, Intermediate or Advanced subscription, you sign up for a specific course with a consistent day and time. A course period includes 8 lessons of 75 minutes each. The course period is billed every 2 months on the 1st of each month and sent by email. You will always find all invoices in your personal customer profile.
Your Pole subscription is unlimited and continues automatically. So you don’t have to sign up for a new course every 2 months, this was requested by our customers.
What if I don’t want to join pole dance classes anymore?
We accept cancellations of pole subscriptions in writing by
e-mail up to 7 days before the start of the new course period. This means that you have to cancel your subscription at the latest on the last and 8th day of the course.
Cancellation & compensation for pole dance classes
You can compensate up to 3 missed lessons of a course period.
Sign out in the group chat for the corresponding lesson and arrange on-site or by
e-mail a make-up date in the same or the following course period. These are subject to availability at the same or lower pole level.
Please note that agreed-upon make-up lessons cannot be rescheduled or made up. If you cancel a make-up collection, for whatever reason, or simply do not attend it, it will be forfeited without compensation.
What are drop-ins? And how’s the process here?
Our drop-ins are individually bookable lessons with individual content.
You can simply register and pay online for your desired drop-in.
If you are unable to attend,
you can cancel your registration free of charge up to 24 hours before the lesson. After that, the regular price applies even in case of absence due to illness or accident.
If a drop-in is cancelled due to a low number of participants, we will inform you by e-mail at least 4 hours before the lesson and refund the course fee directly, if already paid online.
I am interested in pole dancing, how do I get started?
Our trial lessons are the perfect teaser to get a taste of pole dancing. Here you’ll get a sneak peek into the pole world and our studio in one lesson. No prerequisites are needed.
In our 4-week Intro to Pole classes you will get the basics to get started with pole dancing. Here you will learn the most important techniques, as well as your first spins and tricks on the pole. No prerequisites are needed for this course either. After attending this beginner course you can join any course on Pole Dance Beginner 1 level.
You already have pole dance experience? Contact us by
e-mail with a few spins and tricks you have already mastered, so we can determine the appropriate level and offer you a trial lesson in an ongoing course.
What happens if I am late?
All classes have a 5 minute window for late arrivals. If you arrive more than 5 minutes after the scheduled start time, we unfortunately cannot allow you to participate in the lesson for health and safety reasons.