Bookings for subscriptions, memberships, or individual classes are made electronically via the website or the Gravity Arts app. The minimum age for participation in pole dance courses or individual lessons/specials is 16 years.
By completing a booking electronically, the participant accepts these General Terms and Conditions (GTC), and the contract between the participant and Gravity Arts GmbH (“Gravity Arts”) is concluded.
Bookings are processed in the order in which they are received. If communication settings allow, a confirmation will be sent automatically by e-mail. Participants who have opted out of e-mail notifications are responsible for checking their bookings directly in the app or on the website.
By completing a booking, the participant confirms that all information provided is accurate and that they are legally authorized to enter into the contract.
The fees for subscriptions, memberships, or individual lessons apply as stated at the time of booking. All prices are stated in Swiss Francs (CHF).
Fees can be paid via credit or with debit card.
For memberships, the due amount remains outstanding until payment is received.
If payment is not made on time, the membership will be suspended until the outstanding amount is settled. Suspension does not constitute a cancellation of the membership.
Gravity Arts reserves the right to deny participation in classes, workshops, or other services until full payment has been received.
For cancellations, section 5 (Withdrawal by the participant) applies.
Changes to the course schedule are possible at any time. Courses, course lessons, and individual lessons/specials may be canceled or postponed by Gravity Arts without stating reasons. Cancellations or postponements will be communicated to participants in good time whenever possible.
In the event of cancellation, fees will be refunded, or existing credits will be reactivated on the participant’s account for future bookings. Refunds will be processed using the same payment method originally used for the booking unless otherwise agreed.
If a workshop is postponed, the right of withdrawal according to section 5.1 applies.
If an individual lesson is postponed, the right of withdrawal according to section 5.3 applies.
If an entire course is postponed, the participant may withdraw free of charge via e-mail before the first lesson on the new date.
If no withdrawal is made, the participant agrees that the course, course lesson, or individual lesson/special will take place on the postponed date.
Gravity Arts assumes no liability for any additional costs (e.g., travel or accommodation) resulting from such changes.
Participants must cancel classes and individual lessons through the booking system on the website or app. Withdrawals from workshops and cancellations of memberships must be made in writing via e-mail.
Non-attendance or non-payment of the fee does not constitute a valid withdrawal. Partial participation in a course does not entitle the participant to a reduction in payment.
The following cancellation policies apply regardless of the reason for withdrawal, including illness, accident, delays in public transportation, or other circumstances. Medical certificates or other documentation do not entitle participants to a refund. This does not affect the membership pause under section 5.4.
Cancellation by the participant up to 7 days before the start of the workshop is free of charge.
In the event of withdrawal after that period, the entire fee (as compensation for untimely cancellation) must be paid.
Registration for a course is binding once payment has been made. Cancellation is not possible. Missed lessons cannot be made up and will not be refunded.
Cancellation by the participant up to 8 hours before the start of the lesson is free of charge.
If the participant cancels later or does not attend, the credit expires. Each account includes 1 free late cancellation per year, applied automatically by the system.
Memberships (Base, Flow, Flight) run for 3 or 12 months and are prepaid for the full term. They are valid at the chosen home studio only.
All credits are provided at the start of each term and can be used freely during that term. Unused credits expire at the end of the term. Extra credits purchased remain valid as long as the membership is active.
Memberships renew automatically for the same term at the end of each term. The amount is charged to the payment method on file. Auto-renewal can be cancelled in writing via e-mail no later than 2 weeks before the renewal date.
Upgrades are possible at any time. Downgrades take effect at the next renewal and must be requested via e-mail at least 2 weeks before the renewal date.
A pause is only possible in case of illness or accident with a medically confirmed inability to train for at least 3 weeks and applies for the duration of the medical certificate. Pauses cannot be applied retroactively. Holidays and other absences cannot be paused.
Refunds are not available, including for partially used terms.
For passes and memberships purchased before October 15, 2026, the previous terms apply until they expire.
All choreographies learned in the courses are subject to copyright, which the participant may not infringe. In particular, individual movements and choreographies learned during the course may not be performed or taught to third parties — whether for a fee or free of charge — without the consent of the author.
Participation in the courses and individual lessons/specials is at the participant’s own risk.
No liability is assumed for injuries, accidents, or similar incidents, and liability is excluded to the extent permitted by law. Liability for auxiliary persons is excluded.
Insurance is the responsibility of the participants. Gravity Arts recommends private liability and accident insurance. Any illnesses, injuries, or complaints must be reported to the trainer before the start of the course or individual lesson/special. No liability is accepted for theft or loss of personal belongings.
The current privacy policy applies.
We reserve the right to change fees and the GTC at any time.
These GTC are subject to Swiss law. The place of jurisdiction is Zurich 11.
As of November 5, 2026
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